Frequently Asked Questions
Everything you need to know about your Litespeed high-performance titanium bicycle.
Where are Litespeed bicycles manufactured?
Every Litespeed titanium frame is handcrafted by our expert fabricators at our facility in Chattanooga, Tennessee, ensuring the highest standards of American craftsmanship.
What is the lead time for a new bike order?
Standard lead times for complete builds typically range from 2 to 4 weeks. Custom configurations or specialized paint options may extend this timeline depending on current demand.
Do you offer international shipping?
Yes, we ship our bicycles and frames worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and local regulations.
What is the warranty policy on titanium frames?
We stand behind our quality with a limited lifetime warranty on all titanium frames for the original owner, covering defects in materials and workmanship.
Can I return a bicycle if it doesn't fit?
We offer a 30-day return policy for standard models in new condition. Please note that custom-painted frames or personalized builds may be subject to a restocking fee.
Do the bikes come fully assembled?
Bicycles are shipped 'Pro-Assembled,' meaning they are 90% built. You will need to install the handlebars, front wheel, and seatpost. We recommend a professional safety check before your first ride.